Salesforce Communications Cloud Accredited Professional (AP) : Salesforce-Communications-Cloud valid dumps

Salesforce-Communications-Cloud real exams

Exam Code: Salesforce-Communications-Cloud

Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam

Updated: Nov 14, 2024

Q & A: 78 Questions and Answers

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Salesforce Communications Cloud Accredited Professional (AP) Sample Questions:

1. Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A) Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account
B) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
C) Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
D) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.


2. UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A) Cart Based API using Omni Out
B) Digital commerce SDK
C) Custom API via lightening Out
D) Digital Commerce API


3. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Implement the router condition logic within decomposition layer with more conditions.
B) Map all relevant information to the Customer Facing Service (CFS)
C) Use action type from fulfillment request lines in the callout condition task
D) Use the Action type from Order items to the Decomposition Relationship Conditions.
E) Implement the router condition logic in the integration layer as callout task


4. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A) 1:M
B) M:1
C) M:M
D) 1:1


5. United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A) To validate if decomposition works on migrated assets
B) To validate if MACD works on migrated Assets.
C) To validate the migrated assets data aligns with assets data model
D) To create inventory items to be used in subsequent MACD.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B,D
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: D

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