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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
-Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
-Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

2. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Reissue the current Exchange CAS server certificate and bind to the IIS service.
B) Update the Lync server internal web services certificate on each front-end pool server.
C) Remove the Lync Client certificates for the test user from the Lync server.
D) Update the certificate chain on the Exchange CAS.

3. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
B) Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C) Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
D) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.

4. You support a customer whose Microsoft Lync Server 2013 environment includes a single Lync Server 2013 Standard Edition pool located in a main office and four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, with 100 users in each office. The Lync client's IP address is 10.0.0.100. The Lync IP server's address is 192.168.255.2. Quality of Service (QoS) is configured in Lync server for voice to use the differentiated services code point (DSCP) with a value of 46.
Users in the branch offices report poor audio quality during conferences that are hosted on Lync. The results of a network trace include the following information: Based on the network trace, you need to identify the most likely cause of the call quality issues. Which setting should you modify?

A) MTU
B) STUN port
C) DSCP value
D) Geo IP

5. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
B) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
C) Install the latest Microsoft Office Communicator 2007 R2 update.
D) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)

Solutions: