Cisco Implementing Cisco Contact Center Enterprise Chat and Email : 500-445 valid dumps

500-445 real exams

Exam Code: 500-445

Exam Name: Implementing Cisco Contact Center Enterprise Chat and Email

Updated: Nov 17, 2024

Q & A: 58 Questions and Answers

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Cisco 500-445 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Explain Agent Single Sign-on for ECE
  • ECE Features and Troubleshooting
Topic 2
  • Describe ECE Report types
  • Troubleshoot ECE
  • ECE Deployment
Topic 3
  • Explain Chat Operation and Chat Customization
  • Configure ECE for Chat
Topic 4
  • Describe Enterprise Chat and Email Components and Deployment Model
  • Define ECE Best Practices
Topic 5
  • Explain ECE Email Administration
  • Describe Workflows
  • ECE Email Administration
Topic 6
  • Explain CCE Scripting for Email and Storage Management
  • Explain ECE Administration Tasks
Topic 7
  • Prepare PCCE for ECE and Integration
  • Explain ECE Installation process

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/implementing-cisco-contact-center-enterprise-chat-and-email-ccece.html

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