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IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:

1. The touch screen is totally blank. The technical specialist has checked all cable connections, verified the power source,
verified that the system is turned on, and adjusted the brightness controls. What is the next troubleshooting step?

A) replace the inverter card
B) replace the system board
C) replace the touch screen assembly
D) replace the graphics chip

2. In order to prevent electrostatic discharge (ESD) damage when removing or replacing parts in the IBM AnyPlace Kiosk,
which preliminary step should be taken before opening the device?

A) wear rubber gloves to reduce static electricity and prevent cutting fingers on the sharp edges
B) remove wool clothing to reduce ESD
C) do not stand on a carpeted surface; stand on an ESD treated rubber mat
D) connect an ESD wrist strap and cord

3. When utilizing the IBM AnyPlace POS Hub, where does the IBM AnyPlace Kiosk get its power?

A) a lithium ion battery
B) an external power supply
C) the AnyPlace POS Hub to which it is connected
D) its own integrated power supply that is plugged into a wall outlet

4. If a keyboard is attached, how are the contents of the Service Processor Event Log viewed?

A) press F1 during POST
B) press F8 during POST
C) press ctrl + D keys together during POST
D) activate the Start menu and select Service Processor Event Log from the list of programs

5. What does the major component of the infrared touch screen consist of?

A) a pair of glass panels, each having a thin metallic electrically conductive and resistive layer separated by a thin
space
B) a printed circuit board frame around the perimeter of the display; on two sides there are closely spaced LEDs, and
on the opposing two sides there are matching phototransistors
C) a glass panel where the sensor has a conductive coating on the front surface with wires connected to each corner; a
small voltage is applied to each of these four corners
D) a glass panel with a conductive coating on top and a polyester top sheet with a conductive coating on the bottom

Solutions: