Microsoft MS-700: Detailed Overview of Exam Topics

The exam content revolves around three main knowledge areas. These are the following:

Planning and Customizing Microsoft Teams Environment

• Planning and customizing network settings for Microsoft Teams: this requires such skills as planning for efficient network deployment with the help of Network Planner; calculating network bandwidth capacity for Microsoft Teams voice, meetings, video, Live Events; evaluating network readiness with the help of Network Testing Companion; customizing network ports and protocols utilized by Microsoft Teams client application; customizing media optimizations with QoS.
• Customizing and handling guest access: this subtopic measures applicants’ competency in customizing the guest users for Microsoft Teams; customizing guest permissions for a team; customizing messaging, calling, meeting options for guests; removing guests; handling Azure AD access review for guests; customizing guest access from Azure AD portal.
• Deploying and handling Microsoft Teams endpoints: the skills evaluated in this sector are deploying Microsoft Teams clients to devices, such as Windows, MacOS, VDI (Virtual Desktop), mobile devices; handling configuration profiles; handling device firmware and settings; customizing Microsoft Teams Rooms.
• Monitoring and analyzing service utilization: within this sector, you need to be capable of interpreting Microsoft Teams utilization reports; interpreting Microsoft 365 utilization reports; optimizing call quality with the help of Call Analytics; assessing organization-wide call quality with Call Quality Dashboard; applying Power BI to define call quality issues.
• Handling security and compliance: this encompasses allocating the Microsoft Teams Admin role; developing and handling the compliance features such as sensitivity policies and retention; developing security and compliance alerts for Microsoft Teams; developing a communication barrier policy; interpreting security reports for Microsoft Teams.
• Updating from Skype for Business to Microsoft Teams: this includes opting for an appropriate update path and coexistence mode to meet specific needs; planning and fixing Meeting migration; customizing Microsoft Teams update notification and Meeting app choices; customizing coexistence mode for the enterprise and the per-user.
• Executing governance and lifecycle management for Microsoft Teams: the candidates need to demonstrate that they have expertise in developing Teams templates; setting up policies for Office 365 Groups; customizing Office 365 Groups for Microsoft Teams categorization, naming policy, expiration policy; archiving, restoring, and removing a team.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

Prerequisites

The applicants for this certification exam should have competence in planning, managing, and deploying the Teams live events, calling, audio conferencing, channels, chats, meetings, and apps. These professionals are the Team Administrators who have the responsibility of making an upgrade from Skype for Business to Teams. They are also responsible for the integration of telephony, configuration of call routing, and configuration of direct routing.

The Team Administrators taking the Microsoft MS-700 exam are advised to develop proficiency in the management of Teams settings with the use of PowerShell. They should also have adequate knowledge of integration points with services and apps, including OneDrive, Azure Active Directory, Office 365 Groups, SharePoint, and Exchange, among others.

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