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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A) Wikis
B) Communities
C) Blogs
D) Forums

2. What can you tell your customer about what is happening in the marketplace?

A) The world is becoming less instrumented and interconnected.
B) The world is becoming simpler and focused.
C) The world is becoming more instrumented, interconnected, and intelligent.
D) The pace of adoption of new technologies is slowing down.

3. Which IBM product increases the speed of social businesses, and can be considered as the action behind social businesses, making them more nimble?

A) IBM Lotus Symphony
B) IBM Lotus Organizer
C) IBM Rational Application Developer
D) IBM Sametime

4. What is another characteristic of a Social Business other than being engaging and nimble?

A) Transparent
B) Technically strong
C) Informal
D) Has a strong presence in the Internet

5. What is happening to an organization's business network?

A) Delivering on new promised Web 2.0 ideas
B) Changing from the ground up
C) Related computer systems are only involved
D) Creating new sales potentials

Solutions: