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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Refer them to Apple's website.
B) Invite your technical architect to tell them about developing iPhone apps.
C) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
D) Start lowering the price of your services and software bid.

2. Which product integrates tightly with WebSphere Portal allowing immersive, engaging and interactive web experiences with pre-built site templates?

A) IBM Tivoli Access Manager
B) IBM Lotus Web Content Manager
C) IBM Symphony
D) IBM Sametime

3. WebSphere Portal Extend provides limited entitlements to which features/components?

A) WebSphere Business Modeler, IBM Content Manager, Tivoli HATS
B) Web Content Management, Lotus Sametime Entry, Lotus Quickr
C) Lotus Notes & Domino, IBM Mashup Center, WebSphere Everyplace Mobile Portal Enable
D) Safari server, iLife server, and iTunes server

4. Which of the following is NOT a recommended entry point when exploring customer opportunities?

A) Human Resources (HR) or Operations concerning employee workforce optimization
B) Information Technology (IT) revamping their security protocols
C) Marketing focused on deepening client relationships
D) Product and Service Development concerns aboutoperational effectiveness

5. Which product allows for user input data combined with workflow for accurate data collection?

A) IBM Connections
B) IBM Forms
C) OmniFind Enterprise Edition
D) IBM Sametime

Solutions: