Genesys GCP-GC-IMP Valid Dump : Genesys Cloud Certified Professional - Implementation

GCP-GC-IMP real exams

Exam Code: GCP-GC-IMP

Exam Name: Genesys Cloud Certified Professional - Implementation

Updated: Dec 16, 2024

Q & A: 52 Questions and Answers

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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Select the Access level permission types for workspace membership. (Choose three.)

A) Read Only
B) Collaborator
C) Write Only
D) Full Access
E) Contributor
F) Partial


2. What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

A) IP Phone Templates
B) Default Station configuration
C) Managed IP Phones
D) Base Settings


3. Which button would you click to mute yourself when on a call?

A) Drop-down arrow
B) Phone with down arrow
C) Dialpad
D) Vertical bars
E) Microphone


4. You can select multiple files to upload into a workspace in the Documents feature.

A) True
B) False


5. What additional functionality does Communicate brings to Genesys Cloud?

A) Call center features such as ACD and scripting.
B) Knowledge base features, such as FAQs and Communities.
C) Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
D) Directory capabilities, such as advanced search, profiles, and keyword searching.


Solutions:

Question # 1
Answer: A,D,E
Question # 2
Answer: D
Question # 3
Answer: E
Question # 4
Answer: A
Question # 5
Answer: C

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