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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following options only includes workshop discovery techniques?

A) Brainstorming, brainwriting, mind maps.
B) Rich pictures, mind maps, task scenarios.
C) Stepwise refinement, context diagrams, process models.
D) Round robin, post-it exercise, brainstorming.

2. Which of the following is an example of 'Individual Tacit Knowledge'?

A) Culture.
B) Process.
C) Intuition.
D) Norms.

3. Which of the following may be used as a basis for scripting acceptance tests?

A) Stepwise refinement.
B) Mind maps,
C) Context diagrams.
D) Scenario analysis.

4. An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A) Special purpose records.
B) Interviewing.
C) Document analysis.
D) Questionnaires.

5. Style guides, manuals and job descriptions are examples of what type of knowledge?

A) Tacit.
B) Organisational.
C) Explicit.
D) Implicit.

Solutions: