BlackBerry BCP-240 Valid Dump : BlackBerry 10 Support Specialist

BCP-240 real exams

Exam Code: BCP-240

Exam Name: BlackBerry 10 Support Specialist

Updated: Dec 14, 2024

Q & A: 100 Questions and Answers

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BlackBerry 10 Support Specialist Sample Questions:

1. When a BlackBerry 10 (BB10) device is connected to a computer, the internal storage devices such as the inserted micro SD card are not mounted and mapped to drive letters. What is the most likely cause and how can it be corrected?

A) The BlackBerry Mapped Network Device driver is not loaded, the BlackBerry Device Manager requires this driver to map the internal BB10 storage devices to drive letters. Install the required driver from Windows Update and try again.
B) The host computer has used the drive letters reserved for BlackBerry mapped drives. These drives will need to be moved to allow the BlackBerry drive letters to be assigned to the BB10.
C) The BlackBerry Device Manager is not installed on the host computer and the BB10 will not have the capability to mount the internal storage devices as drive letters. Install the BlackBerry Device Driver and retry the connection.
D) The Wi-Fi radio has been turned off, and this prevents the BB10 from accepting the mapped drive request from the BlackBerry Device Manager. Turn on the Wi-Fi radio and retry the connection.


2. How would a user activate with BlackBerry Device Service when external connection to the internet is offline?

A) Fully qualified domain name:8082
B) Fully qualified domain name:3101
C) Fully qualified domain name:8081
D) Fully qualified domain name:4101


3. What are the encryption options available when adding an IMAP email account?

A) S/MIME, PGP,TrueCrypt
B) AES,3DES
C) SSL,StartTLS.Off
D) 128-Bit TKIP


4. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?

A) About Menu in Device Settings
B) Learn How Menu items in Setup
C) The Hub
D) Language and Input in Device Settings


5. Which of the following is an essential aid to investigate a problem experienced on a BlackBerry 10 (BB10) smartphone when being reported to BlackBerry?

A) Playbook
B) The location of the device
C) BlackBerry Device Service (BDS) server name
D) The time of occurrence and the device logs


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: D

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