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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. What is a business use case?

A) A way of lowering costs
B) A high level process supporting a goal
C) A roadmap to introduce new technology
D) A list of exceptions to be tested

2. What tool would you use as a starting point to identify future capability requirements?

A) A 'to-be' business model canvas
B) Value chain model
C) Root cause analysis
D) Business motivation model

3. The business value approach helps you to do what?

A) Increase revenue and profit, by bundling services instead of using customer staff for implementation work
B) Use various techniques to add value through the discovery process
C) Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts
D) Ensure that requirements gathering takes the smallest possible resource and time

4. When establishing a current view of your customer, which is an appropriate internal source of information?

A) Article on the customer's new product line, published on an industry web site
B) Service level agreements your firm helped to create, between the customer IT group and business units
C) Websites of partners in the customer's ecosystem
D) Financial analyst forecasts of the company's revenue for the next 3 years

5. Which of the following statements is true?

A) You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.
B) Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.
C) Value chain analysis is the preferred method to assess customer sensitivity to price increases.
D) TOGAF ADM is a standard framework to assess IT quality and productivity.

Solutions: