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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company Background
A Datum Corporation owns the following interests in two other companies:
Owns 51 percent of Contoso, Ltd, which produces accounting systems
management software.
Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training.
The number of company employees is shown in the following table.
All three companies have a flexible work environment that allows employees to work from home.
Network Description
All employees of all three companies have their own desktop. The desktops run either
Microsoft Windows 2000 Professional or Windows XP Professional, and various versions of
Microsoft Office.
The number of servers for each company is shown in the following table.
All servers currently run Windows 2000 Server.
The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology.
Current Licensing Solution
The two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays.
Business Goals
The three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft
SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed.
The president of A Datum Corporation has the following goals:
Upgrade the servers in all three companies to Windows Server 2003.
Standardize operating systems across the companies.
Standardize desktop applications across the companies to decrease support costs.
Implement Microsoft Exchange across all three companies in the next six months so that all employees can use Outlook Web Access.
Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase.
End of repeated scenario
You need to advise the company when it should consider a licensing program change during the next three years.
Which change in the companys environment would require a change in the companys licensing program?

A) an increase in the number of customers
B) an increase in the number of office locations
C) an increase in the number of employees and desktops
D) an increase in the number of servers

2. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company BackgroundA Datum Corporation owns the following interests in two other companies:Owns 51 percent of Contoso, Ltd, which produces accounting systems management software. Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training. The number of company employees is shown in the following table. CompanyEmployeesA Datum Corporation150Contoso, Ltd20Fabrikam,
Inc.40 All three companies have a flexible work environment that allows employees to work from home. Network DescriptionAll employees of all three companies have their own desktop. The desktops run either Microsoft Windows 2000 Professional or Windows XP
Professional, and various versions of Microsoft Office. The number of servers for each company is shown in the following table. CompanyServersA Datum Corporation3Contoso,
Ltd1Fabrikam, Inc.1 All servers currently run Windows 2000 Server. The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology. Current Licensing SolutionThe two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays. Business GoalsThe three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed. The president of A Datum Corporation has the following goals:Upgrade the servers in all three companies to Windows Server
2003.Standardize operating systems across the companies.Standardize desktop applications across the companies to decrease support costs.Implement Microsoft
Exchange across all three companies in the next six months so that all employees can use
Outlook Web Access. Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase. End of repeated scenario You need to recommend the most appropriate client access solution for Windows
Server 2003. What should you recommend that the company acquire?

A) 630 Windows User client access licenses (CALs)
B) 420 Windows Device client access licenses (CALs)
C) 210 Windows User client access licenses (CALs)
D) 420 Windows User client access licenses (CALs)
E) 210 Windows Device client access licenses (CALs)

3. You are a licensing specialist. Your customer is Litware, Inc., a large company that has
15,000 employees.
Company Background
Litware, Inc. has 15 locations in North America and six locations in Europe and Asia. The companys two divisions are the custom software division and the hosting services division.
Both divisions are experiencing significant sales growth.
The custom software division creates custom software solutions that account for 75 percent of the total revenue for Litware, Inc. The hosting services division offers Microsoft
Exchange and Web hosting services for customers around the world. The company frequently adds 1,000 developers and testers for up to 28 months to work on specific projects.
Network Description
The custom software division creates highly integrated solutions by using Microsoft SQL
Server. The solutions must be delivered and deployed by using custom installation media.
In the past, Litware, Inc., purchased SQL Server through Full Package Product (FPP). This purchasing method no longer meets the companys solution deployment needs.
The hosting services division has one server farm that contains 500 servers. These servers run Microsoft Windows Server, Microsoft Exchange Server, Microsoft Operations Manager
Server, Microsoft Systems Management Server, and Microsoft Internet Security and
Acceleration Server. These applications are licensed through the companys current Select
License agreement.
Current Licensing Solution
Litware, Inc. has no established purchasing procedures. Each location has a different set of desktop products.
The offices in Europe and in Asia acquire software licenses under Open License and FPP purchases. The offices do not have Software Assurance for the servers or the desktops.
The offices in North America acquire software licenses through a Select License agreement that has Software Assurance for the servers.
Business Goals
The companys executive team suspects that the various locations do not keep track of software purchases and could not prove ownership if the company is audited. The team wants to standardize all desktops.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Litware, Inc.
What should you recommend?

A) Acquire Original Equipment Manufacturer (OEM) licenses for the hosted products.Acquire a Services Provider Licensing Agreement (SPLA) for the custom software solutions. Acquire an Enterprise Agreement for the companys internal use.
B) Acquire Original Equipment Manufacturer (OEM) licenses for the custom software solutions.Acquire an Enterprise Subscription Agreement for the companys internal use and for the hosted products.
C) Choose the Independent Software Vendor (ISV) Royalty Licensing Program for the custom software solutions. Acquire a Services Provider Licensing Agreement (SPLA) for hosted products.Acquire an Enterprise Subscription Agreement for the companys internal use.
D) Choose the Independent Software Vendor (ISV) Royalty Licensing Program for the custom software solutions and for the hosted products.Acquire an Enterprise Agreement for the companys internal use.

4. You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to identify the most appropriate purchase process for Northwind Traders. What is the most appropriate purchase process?

A) The IT department should purchase server software. Each employee should purchase his or her own software as needed, after the purchase is approved by the IT department.
B) A central purchasing department should purchase all software, after purchases are approved by the IT department.
C) Each department should be responsible for its own desktop and server software purchases.
D) The IT department should purchase server software. Individual departments should purchase all other software products.

5. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the desktop licensing solution that offers the greatest discount level for Lucerne Publishing. What should you recommend?

A) Full Package Product (FPP)
B) Open Volume
C) Open Business
D) Original Equipment Manufacturer (OEM)

Solutions: