Cisco 500-052 Valid Dump : Deploying Cisco Unified Contact Center Express

500-052 real exams

Exam Code: 500-052

Exam Name: Deploying Cisco Unified Contact Center Express

Updated: Dec 18, 2024

Q & A: 90 Questions and Answers

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Cisco 500-052 Exam Topics:

SectionWeightObjectives
Operate a Cisco Unified Contact Center Express System28%- Identify basic Cisco UCCX user tasks
- Identify processes and tools available for troubleshooting Cisco UCCX
- Identify processes and tools available for monitoring system operations in Cisco UCCX
- Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX
Implement a Cisco Unified Contact Center Express System40%- Describe the process for installing Cisco UCCX software and hardware
- Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements
- Describe the process of using the Cisco UCCX Application Editor
- Examine the Cisco Business Edition 6000 competitive landscape
Design a Cisco Unified Contact Center Express System Deployment32%- Perform customer capacity planning
- Determine customer required features
- Evaluate and recommend different configuration option
- Identify available configuration and ordering tools

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/uccxd.html#~overview

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Cisco 500-052 Exam Reference

Cisco UCXD 500-052 Exam Overview

Exam 500-052 is available in two formats written or online. It contains 45-55 multiple choice questions with a total running time of 60 minutes. After its completion, you will receive a report along with the scores obtained in each section and the pass mark required for this exam. Also you will earn the Deploying Cisco Unified Contact Centre Express certification which is valid for 3 years.

The Deploying Cisco Unified Contact Centre Express (UCCXD) 500-052 is one of the many exams conducted by Cisco to assess the examinee's comprehension of Cisco Contact Centre Express version 11.0 deployments in the areas of operation, implementation, and design. The UCCX is a multichannel solution for help desks and contact centers of any size. This exam is for specialized networking professionals who can enhance their portfolio while gaining credibility and skills to tackle any problem with the right solutions.

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