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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?

A) 80
B) 160
C) 320
D) 20

2. A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A) Virtual Private Clouds
B) Ready Now Solutions
C) Proof of Concept
D) Contact Center Bundles

3. Which key Avaya Aura® Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?

A) XML Server
B) XML Client
C) XML Application
D) XML Service

4. Refer to the exhibit.

The exhibit contains the deployment options for Communication Manager.
What is the Virtual Appliance that Pod FX Is transitioning to?

A) Avaya Application Server (AAS)
B) Avaya Common Platform (ACP)
C) Avaya Solutions Platform (ASP)
D) Avaya Server Platform (ASP)

5. Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)

A) Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
B) Call Center Elite includes Business Advocate.
C) CC-Elite can be ordered as a standalone for a 3rd party PBX.
D) Call Center Elite requires CMS.
E) It is sold through Direct and Indirect channels.

Solutions: