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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A sales person has a territory Quota for the year 2012. He wants to set the highest quota target in the month of June. What action must be performed to reflect this in this quota?

A) Add a new rule in the territory quota formula.
B) Edit the rule in the predefined territory quota formula.
C) Change the seasonality factor in the seasonality factor group.
D) Edit the quota amount for lime in the edit quota sales summary.
E) Add a new revenue line item.

2. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.

A) Use a Descriptive flexfield.
B) Use Oracle Pane Composer to modify the product page.
C) Use an Extensible flexfield.
D) Run a SQL command to alter the database and add a column for the account code.
E) Use a Key flexfield.

3. After adding a new product to a catalog, the product does not appear within the catalog. Identity the three actions you would take to resolve the problem.

A) Verify that the catalog edits have been published.
B) Verify that the catalog is set as a Rollup Catalog.
C) Verify that the catalog is not a Template Catalog.
D) Check that the product is listed in the correct catalog.
E) Verify theproduct's life-cycle phaseand see if the start and end dates are correct.
F) Verify that the catalog contains at least one promotion template for the new product.

4. Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A) Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.
B) Enables a sales organization to track revenue won to date, while using reference
C) Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
D) Enables a sales organization to track and manage activity threshold for a competitor.
E) Enables sales organization to develop a comprehensive SWOT analysis of a reference.

5. What are the three territory definition dimensions that are maintained in the customer classification module?

A) Account
B) Geography
C) Industry
D) Organization Type
E) Auxiliary 1, 2, 3

Solutions: